IBA-Approved Packers and Movers: What to Check Before Booking
Check the current IBA record, company identity, written quotation, insurance documents and delivery handover before booking a mover.
Read More
Customs clearance is part of an international shipment, and the documents need to match the goods being moved. DZ Cargo can discuss the coordination required for your relocation. Share the destination and inventory early so responsibilities can be agreed before dispatch.
Explain the origin, destination, shipment contents and circumstances of the move. Ask which documents are required for that shipment and who will check them.
Requirements vary by country and shipment. Confirm current instructions with the relevant customs authority or appointed clearance professional rather than relying on a generic list.
Provide origin, destination, goods description and the stage of your shipment so the required support can be discussed.
Discuss the documentation requested for your shipment and clarify information that is missing.
Confirm the quotation, responsibilities and any charges that need separate clarification before proceeding.
Stay in contact about document queries or further information requested during the process.
Discuss release status and onward movement requirements. Timing depends on the applicable process and authorities.
Confirm the services, responsibilities and proposed arrangements in your quotation before booking.
Discuss Your RequirementsUse an accurate description of the goods and maintain the packing list with the shipment paperwork. Declare unusual items for review before packing.
If the contents change, tell the team so the records can be updated. Inconsistent descriptions can create questions that are easier to resolve before dispatch.


Ask who will act at origin and destination, what coordination is included and which charges are separate. Duties, taxes, inspections, storage or other destination costs should not be assumed included in a transport quote.
Clearance decisions belong to the authorities. A moving quotation is not a guarantee of an exemption, a particular assessment or a fixed clearance date.
Keep your contact details current and be available if additional information is requested. Discuss the receiving address and delivery arrangements before the goods are ready for release.
See our international relocation service for the wider moving process, including packing and destination handover.
DZ Cargo brings 11+ years of moving experience and IBA-approved services to the planning of your relocation. Our trained team helps organise the work around your belongings, access conditions and destination. Review the service details and quotation with us before booking.
No assumption should be made. Ask for an explicit breakdown of included coordination and any separate duties, taxes or destination charges.
Authorities may request checks or additional information. Discuss the proposed schedule while allowing for those dependencies.
Acceptance must follow the relevant destination rules and carrier requirements. Declare the item before dispatch and obtain the applicable guidance.
No. Confirm the requirements for the actual destination and shipment with the responsible professional or authority.
Share your pickup, destination and preferred date, along with the items or services involved. We will help you work through the next steps and prepare a quotation for your requirements.
Completed Moves
Happy Clients
Expert Team Members
WorldWide Office
Discover expert tips, relocation advice, and industry insights to make your move seamless and hassle-free.
Check the current IBA record, company identity, written quotation, insurance documents and delivery handover before booking a mover.
Read MoreA practical packing checklist for moving house: sort belongings, protect fragile items, label boxes and keep essentials ready for the first night.
Read MoreCompare moving companies using the same inventory, written service scope, company details, insurance terms and pickup and delivery arrangements.
Read More